Q1.Do you accept customize designs,what is the MOQ?
Yes we do customize designs,MOQ is just 1set.
Q2. What tools kits included?
A2: Waterproof Painting Canvas*1,Plastic Tray*1,Sticky Pen*2,Wax*1,Diamond Stones(Match different quantity according to different drawing) are included.
Q3. How long will it take to finish one 40 x 50cm Diamond Painting?
A3: It would take around one week to finish the painting.
Q4: Are you a manufacturer? Can you accept customized design?
A4: Yes!! We are specialized in Diamond Painting and Tools. Customized design accepted and we help you.
Q5: Do you have any warranty? What should I take care before buying?
A5: If any defectives not man made factors, we will send you FREE replacement parts. Before you buy, please confirm the colors, design and package.
Q6: How’s the lead time for a normal Diamond Painting order?
A6: It depends on your order quantity, small order under 100sets is 2-4days,big order 5-10days.
Q7: What’s the key features of these Diamond Paintings?
A7: Perfect for Home Decoration and it's also a good medium so you can make nice interaction with your kids and family members at home.
Q8: How do you guarantee my goods right?
A8: Order will be arranged exactly as requested, we will doubly check and test the quality, packing and quantity before delivering out also we will take you photos if necessary.
Q9: What is your terms of payment?
A9: For small amount orders, 100% paid by PayPal or T/T or paid through Cooig. For larger amount orders like more than 10000USD, 30% T/T in advance, balance fully paid before shipment.
Q10.Can you offer sample,how much will you charge?
Yes we can,we will charge you $10/pcs,it will be ruturned when place order.