Q: What is your company’s competitive advantage?
A: Pawty is a professional manufacturer of R&D, Production, and Marketing (3 in 1) in home automation and 14years-oversea sales experience.
Service:OEM/ODM orders are welcomed!
Certificates:FCC,CE,ISO9001,BSCI
Q: What's the MOQ?
A: Online order:4Pcs/Model
OEM/ODM:Our minimum order qty is 200pcs each model, but we accept small order as trial order.
Q: What is your delivery time?
A: About 3-5 working days for samples order,
About 7-15 working days for bulk order.
Q: What shipping method can i choose? How about the shipping time?
A: For EU / US order, by local express about 1-3 days.
For small order, by air express like DHL, UPS, TNT, FedEx ,Aramex and etc, about 3-7days.
For big order, by air about 7-12 days, by sea about 15-35 days.
Q: How about your warranty?
A: Warranty is 14 months, life-time maintain!
Q: Why we select Pawty ?
A: 0 Risk Policy: return within 7 days for any dissatisfaction.
Q: How do you ensure product quality?
A: Typically, we'll send you a sample for your initial confirmation. We'll ensure that the large order matches your specifications precisely. You can also place the order through Cooig Trade Assurance, which guarantees both quality and delivery. In the event of any quality discrepancies, Cooig will step in to assist and refund your payment.
Q: Can I put my logo on the product's packaging, and how do I proceed?
A: You can certainly add your brand logo to the packaging. Just provide us with the logo file in an editable AI or PDF format.