Q1: Are you a factory? A: Yes, we are a factory established in 2018. Our factory have CE, BSCI, ISO9001 certificates. We produce cat
treadmills,cat trees, cat wall climbing frames, cat scratching boards, cat toys, cat litter, cat bowls, cat clothes, cat
smart products,etc.
Q2: How can we guarantee quality?
A: Always a pre-production sample before mass production.
Always final Inspection before shipment.
Q3: Do you provide samples? Is it free or extra?
A: Yes, we provide samples. It is not free, you need to pay sample fee and freight.
But the charge will be deducted from your bulk order.
Q4: How long we can get the samples? How long about the delivery time?
A: Samples time: 7-10 days.
Delivery time: 30-45 days.
Q5: What payment terms you accept?
A: For samples:Cooig trade assurance are welcome. You may use your Credit card, it's convenience.
For mass production: Cooig trade assurance, T/T 30% deposit before mass production
Q6: What services do you provide?
A: OEM/ODM Service. We have professional design team to help you do product design.
Creatively Problem-solve. We thrive on solving problems for our customers and make it a central part of our
support role .
Respond Quickly. For good customer service, we will try to return all phone calls and emails within 6 hours.
Best Freight and Logistics Cost Savings. Saving your money!