Q1:Are you a factory or trading company?
A1:We are a collection of production, operation, service as one of the company, have our own factory and a number of cooperative factories.
Q2:Can your factory produce customized products?
A2:Yes,we can offer OEM&ODM service,we can produce your items according to your own design and ideas.
Q3:Can you supply sample?
A3:Yes,The sample charge and freight by your side,the sample fee will be refunded to you when you placing the order.(Items ordered are priced over 500 USD)
Q4:What is the payment terms acceptable?
A4:We accept Credit/Debit cards, PayPal, Apple Pay, Western Union,Money Gram and Bank transfers.(For large amounts: new customers accept 70% advance payment and 30% balance payment; Old customers accept 30% advance payment and 70% balance payment.)
Q5:How about delivery time?
A5:Depends on your quantity,it takes about 2-3 days.
Q6;How are the products delivered to us?
A6:We offer self-operated logistics, including air freight, express delivery, rail transportation,sea transportation and more. We will recommend the most suitable mode of transportation according to your actual situation.
Q7:Do you have after-sales service?
A7:Yes,products undergo strict quality inspection before shipment, we will send you a video or picture confirmation before
shipment. Please check after receiving the product and contact us if you have any questions.