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1. Q: Are you a factory or trading company?
A: We are a factory specializing in warehouse storage racks, supermarket shelves, shoes rack.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Changshu City, Jiangsu Province, China.
3. Q: What is the raw material of your products?
A: As general, the raw material of steel code is Q235. Others are also available.
4. Q: What is the term of payment?
A: As general, 30% T/T down payment and balance payment against copy of BL.
5. Q: What is delivery times
A: It depends on the order quantity and racking types. As general, usually for the first order we need about 20 days,and will be faster for large quantity.
6. Q: Which port will be used as loading port?
A: Shanghai port, the closest port to us, is recommended strongly as loading
port.
7. Q: May I know the status of my order?
A: Yes. We will send you information and photos at different production stage
of your order. You will get the latest information in time.
8. Q: Are samples available?
A:Because the volume is too large and the shipping cost is too high, we do not recommend sending samples.
9. Q: How can I get your quick quotation?
A: As different clients and projects have different needs of products dimensionsand specification, as general, for quick quotation, we need to know the following needed info:
1) products size: Height*Width*Length?
2) Loading Capacity per layer?
3) Shop layout drawing if available
4) How many layers you need for supermarket shelves?
5) The quantity of your order
6) the color you need
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