Q1:.Are you a factory ? What is the delivery time?
A: Yes.
Please be aware of the delivery timeline:
For sample orders, it takes 20-30 days.
For trial orders placed before January, the delivery date is scheduled for the end of June.
For orders placed after January but before March, the next delivery date is planned for the end of July and early August.We're here when you're ready, Barry. Looking forward to our further discussion in January. Enjoy a successful season
Q2: What can you buy from us?
A: Christmas Decoration,Christmas Craft,Christmas Ornament, Resin Craft, Nativity Set Craft, Custom Craft.
Q3: How do you guarantee the quality of your products?
if we have problems with any items what’s your policy? (Faulty items) ?
A: All our products adhere to CE/RoHS/UKCA standards, and we can provide a BSCI Factory Audit certificate.Meanwhile,we have a laboratory quality control team. In case of faulty items, we offer a replacement or refund policy.
Q4: Can we collaborate on customized product development?
A: Absolutely. We specialize in OEM manufacturing and have an R&D center to develop products to meet custom requirements.
Q5: Can I initiate with a sample order to evaluate product?
A: We offer complimentary samples and exceptional customer service to our new clients.
Q6: If we need colour boxes for this order what’s the extra price? What is the packing ?
A: 1)Standard packing: Each PC in Poly bag+Polystyrene+White box+Color label.
2)Some Plastic Items are with Display Box.
3)Please note that the minimum order quantity for color box packing is 1500 pieces per item.