1. Do you have your own factory?Yes. We are one-stop solution provider of hats and accessories since 2009. Our production base covers an area of land 61000+ sq.m.
2. May I add my logo on hats?
Of course, we provide you with a variety of LOGO customization services, embroidery, printing&etc, According to your customizationrequirements, our designers will provide design drafts for your confirmation.
3. Free sample?and sample time?
Yes, we can offer available sample free for quality checking purpose, but we have to charge for custom design logo sample, sample charge will be quoted after we have your custom details. Generally, sample time is about 15-30 days.
4. What's your MOQ?
Generally, MOQ for OEM is 100pcs, the MOQ of ODM is only 50pcs.
5. Delivery time?
Generally, 30-40days for OEM, 30-40 days for ODM.
6. Terms of transportation?
By sea or air shipment, normal forwarder and nominated forwarder are both okay. By express, DHL, UPS. TNT & OCS all are most used.Also shipping service from Cooig is acceptable
7. What payment methods do you accept?
We accept Paypal for trade assurance order, T/T, L/C, If choose in T/T, usually is 30% deposit and pay 70% deposit beforeshipment.
8. What's your Refund Policy?
Unless defects, such as damage to hats in transit, and errors in dressing, affect the sale of hats, due to the customer's
ownreasons, return is not accepted.